Responsible Gaming — gebjee Support Centre

Take control of your gaming habits and stay safe. gebjee believes in your mental well-being and responsible gaming.

Important Message

Gaming is for entertainment only. If you feel gaming is having a negative impact on your life, seek help immediately.

What is responsible gaming?

Responsible gaming means controlling your gaming activity and enjoying it only as entertainment. It means:

  • You only spend what you can afford to lose on games
  • You set limits on time and money
  • Gaming doesn't affect your daily life or family
  • You can stop when you want to play games
  • You're always truthful about your gaming habits

Gebjee promotes responsible gaming and provides tools to help our players manage their addictive tendencies.

Recognize Signs of Gaming Problems

If you feel your gaming is becoming an addiction, watch for these signs:

  • Loss of Time Control: You play games longer than you planned
  • Financial concerns: You're spending too much money on gaming
  • Seeking excitement: You want to take increasingly higher risks or bet larger amounts
  • Taking a break from other activities: Gaming is replacing other interests and relationships
  • Mental health concerns: You play games to cope with stress or discomfort
  • Impact on family or work: Gaming is affecting your work or relationships
  • Hiding Help-Seeking Behavior: You lie about your gaming

If two or more of these signs apply to you, it's time to seek help.

Limit-Setting Tools at gebjee

Gebjee provides several built-in features to help players maintain control over their gaming:

Daily/Weekly/Monthly deposit limits

In your account settings, you can set a limit on how much BDT you can deposit. Once you reach this limit, you won't be able to deposit further during that period.

Session Time Limit

You can set a maximum session duration. Once time runs out, you'll be automatically logged out and won't be able to access your account for the remainder of that period.

Loss limit

You can set a maximum amount of BDT you're willing to lose in a day, week, or month. When this limit is reached, gaming activity stops automatically.

Reality Check

During gaming sessions, you may receive reminder notifications that update you on your spending and time.

Self-Exclusion

If you feel that gaming has become a problem for you, you can immediately self-exclude your account. This is a long-term measure that prevents you from accessing gebjee for a set period of time.

Recovery From Gaming Addiction

Recovery from gaming addiction is a journey, and it can be challenging. Here are some tips:

Seek professional help

Talk to a mental health professional or addiction specialist who understands gaming addiction. They can help you address your specific challenges.

Join a Support Group

Connect with others facing similar challenges. Support groups can provide essential community and motivation.

Avoid Triggers

Identify situations and environments that trigger your urge to play, and avoid or reduce them.

Healthy Coping Strategies & Mobile Banking

Find ways to manage stress without gaming, such as exercise, meditation, hobbies, or social activities.

Involve family and friends

Tell your loved ones how you feel and ask for their support. They can play an important role in your recovery journey.

Support Resources & Hotlines

If you or someone in your family faces gaming problems, use these resources for help:

Support Hotline

Our support team is available 24/7. Reach out whenever you need us.

Live Chat Support

Contact us through the live chat feature on the gebjee platform.

Email Support

Email [email protected] and we'll respond within 24 hours.

Mental Well-Being

Mental health organizations provide help and counselling services.

Support Groups

Gaming addiction support groups and communities are available in Bangladesh.

Self-Exclusion Program

You can self-exclude from gebjee anytime and take a long-term break.

Your Well-Being Comes First

Gebjee cares about your mental health and well-being. Responsible gaming is not just a policy—it's part of our core values.

Control Your Limits
Daily limit Daily spending limit
Session Time Session time limit
Loss limit Maximum Loss Amount
Reality Check Reminders About Gaming
Self-Exclusion Take a long-term break
Emergency Help

gebjee Customer Support: Available 24/7

In a mental health crisis, contact local emergency services or a trusted person immediately.

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